PRIVACY POLICY

Last updated 16 August 2026

Landmark Keystone Real Estate LLC (“Landmark Keystone”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, store, disclose, and protect personal data when you visit our website, submit an enquiry, request information about a property, or otherwise communicate with us. By using our website or voluntarily submitting your personal information to us, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide through our website or when communicating with us, including:

  • Full name

  • Telephone number

  • Email address

  • Nationality, where relevant

  • Property preferences and requirements

  • Preferred location

  • Investment requirements or approximate budget

  • Information contained in messages or enquiries you submit

  • Information you provide when requesting a property viewing, consultation, or call

  • Any other information you voluntarily provide to us

We may also automatically collect certain technical information when you use our website, such as IP address, browser and device information, website usage information, pages visited, referral source, cookies, and similar technologies.

2. How We Use Your Information

We may use your personal information to respond to property enquiries and requests; contact you by telephone, email, WhatsApp, SMS, or other communication channels in relation to your enquiry; recommend properties, developments, or investment opportunities that may match your requirements; arrange property viewings, meetings, or consultations; assign your enquiry to an appropriate Landmark Keystone real estate consultant; manage leads and customer relationships through our customer relationship management systems; provide information about properties, new developments, launches, offers, and real estate opportunities; improve our website, advertising, services, and customer experience; measure the effectiveness of our marketing campaigns; prevent fraud, misuse, or security incidents; and comply with applicable legal and regulatory requirements. Where required by applicable law, we will obtain appropriate consent before using your information for direct marketing.

3. Marketing Communications

Where permitted by applicable law or where you have provided the necessary consent, Landmark Keystone may contact you regarding properties, investment opportunities, new project launches, market updates, promotions, or services that we believe may be relevant to you. These communications may be made by telephone, email, WhatsApp, SMS, or other appropriate communication channels. You may request to stop receiving marketing communications from us at any time by contacting us or using any unsubscribe or opt-out method provided in the relevant communication. Opting out of marketing communications will not prevent us from contacting you where necessary in relation to an active enquiry, transaction, service request, or other legitimate communication.

4. Sharing of Personal Information

We do not sell your personal information. Where necessary for providing our services or handling your enquiry, we may share personal information with Landmark Keystone employees and real estate consultants; property developers and their authorized representatives; property owners, where relevant to a transaction; CRM, website hosting, cloud storage, IT, communications, and other technology service providers; marketing and advertising service providers; professional advisers, auditors, or consultants; and government authorities, regulators, courts, or law-enforcement bodies where disclosure is required by applicable law. We seek to limit information shared with third parties to what is reasonably necessary for the relevant purpose.

5. Cookies, Analytics and Advertising Technologies

Our website may use cookies and similar technologies to operate the website, understand how visitors interact with it, improve its performance, and support advertising and marketing activities. We may use third-party analytics or advertising technologies, including services provided by platforms such as Google or Meta, where implemented on our website. These technologies may collect information about your device, browsing activity, interactions with our website, and the source through which you reached our website. Where required, visitors will be provided with appropriate choices regarding non-essential cookies and tracking technologies.

6. Data Storage and Security

We take reasonable technical and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, misuse, or destruction. Personal information may be stored electronically in our CRM systems, email systems, cloud services, website infrastructure, or other systems used for legitimate business purposes. Although we take reasonable measures to protect personal information, no method of electronic transmission or storage can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing our services, maintaining appropriate business records, managing customer relationships, resolving disputes, and complying with legal or regulatory obligations. Where information is no longer required, we may securely delete or anonymize it, subject to applicable legal requirements.

8. International Data Transfers

Some of the technology, CRM, cloud, communications, analytics, or service providers we use may process or store information outside the United Arab Emirates. Where personal data is transferred internationally, we will seek to ensure that such transfers are handled in accordance with applicable UAE data protection requirements and appropriate safeguards.

9. Your Rights

Subject to applicable UAE law and any relevant exceptions, you may have rights concerning your personal information, including the right to request information about how your personal data is being processed; request access to certain personal data we hold about you; request correction of inaccurate or incomplete personal data; request deletion of personal data in circumstances permitted by law; request restriction or cessation of certain processing; object to certain direct marketing activities; withdraw consent where processing is based on your consent; request transfer of personal data where applicable; and raise a complaint regarding the processing of your personal information. We may need to verify your identity before processing certain requests.

10. Third-Party Websites

Our website may contain links to websites operated by property developers, service providers, social media platforms, or other third parties. Landmark Keystone is not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing the privacy policy of any third-party website you visit.

11. Children’s Privacy

Our services are intended for adults interested in real estate services and investments. We do not knowingly seek to collect personal information from children through our website. If we become aware that personal information relating to a child has been collected inappropriately, we will take reasonable steps to address the matter.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our services, technology, business practices, or applicable legal and regulatory requirements. The latest version will be published on our website together with the date of the most recent update.

13. Contact Us

If you have questions about this Privacy Policy, wish to exercise your data protection rights, or have concerns regarding the handling of your personal information, please contact: Landmark Keystone Real Estate LLC, Dubai, United Arab Emirates. Email: info@landmarkkeystone.com. Website: www.landmarkkeystone.com. A dedicated privacy or company email address may also be provided on this page for privacy-related requests.

14. Governing Data Protection Framework

Landmark Keystone processes personal information in accordance with applicable laws and regulations of the United Arab Emirates, including, where applicable, Federal Decree-Law No. 45 of 2021 Concerning the Protection of Personal Data, as amended or supplemented from time to time.